Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including your name, email address, profile information, payment details, and any content you create, upload, or store in your studio workspace. We also collect information about your use of our services, including log data, device information, and usage patterns.

As a Bexo Creator Studio user, this includes:

• Profile information (display name, bio, location)
• Social media handles and platform links
• Content niches and specializations
• Business information (if applicable, for invoicing purposes)
• Scripts, briefs, and project notes you create within the platform
• Invoice and client payment records you manage through Bexo
• Content calendar entries and project deadlines
• Subscription and billing information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Store and organize your projects, content, and deliverables
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Manage your deals, invoices, and payments
• Track performance analytics and earnings
• Protect against fraudulent or illegal activity

3. Your Studio Workspace & Content

Your studio workspace is private by default. All scripts, project boards, invoices, content calendar entries, brand research, and pitch materials are stored securely in your personal account. You have full control over everything you create and store in Bexo.

Bexo is a creator-only platform — your data is never shared with brands or third parties for discovery or matching purposes. All workspace content belongs solely to you.

4. Content Ownership

Your Content: You retain full ownership of all content you create, including scripts, videos, deliverables, and media files. Bexo does not claim ownership over any of your work.

Client Rights: When you deliver content to a client, the specific usage rights granted are determined by your individual client agreements and contracts. These terms are negotiated directly between you and your client.

5. Deal & Project Data

We securely store all information related to your projects and deals, including project briefs, deliverables, contracts, revision history, payment status, and communications with clients. This data is used to help you manage your studio operations and track your work progress. All project information remains private and belongs to you.

6. Payment & Financial Data

We collect and securely store payment information including:

• Bank account details (for wire transfers and payouts)
• Payment method credentials
• Invoice and payment history
• Tax identification information
• Earnings and payout records

All payment information is encrypted and handled by our trusted third-party payment processor (Stripe). We do not store full credit card numbers. Payment data is used solely for processing your agreed-upon transactions, subscription billing, and milestone payouts for BEXO UGC Opportunities campaigns.

7. Dispute Resolution

In the event of disputes with clients, we may retain evidence including chat logs, uploaded files, contract documents, and deal terms to help mediate. This information is used by our support team to fairly assist in conflict resolution. Dispute records are kept for legal and operational purposes.

8. Analytics & Performance Data

We collect and track performance analytics including delivery timeliness, project completion rates, earnings summaries, and other metrics that help you understand your studio performance. This data helps you manage your business and is private to your account.

9. Information Sharing

We do not sell your personal information to third parties. We may share information with:

• Service providers (payment processors, analytics providers, cloud storage)
• Your support team when resolving issues or investigating fraud
• Law enforcement or government agencies when required by law

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

11. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Object to or restrict certain processing of your information
• Data portability

Note: Some data may need to be retained for legal, financial, or dispute resolution purposes even after account deletion (e.g., payment records, project history).

12. Account Deletion & Data Retention

When you request account deletion, we will remove your personal profile, portfolio, and workspace data. However, we retain:

• Past project and deal records (for dispute resolution and legal purposes)
• Payment and invoice history (for tax and accounting purposes)
• Communication records (for dispute resolution)
• Anonymized analytics (for platform improvement)

13. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our platform.

14. Third-Party Services

Our platform integrates with third-party services including our payment processor (Stripe), social media platforms (TikTok, Instagram, YouTube), and analytics providers. These services have their own privacy policies, and we encourage you to review them. We only share necessary information with these services.

15. Children's Privacy

Our services are intended for users 18 years of age and older. We do not knowingly collect personal information from children under 18.

16. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the platform constitutes acceptance of these changes.

17. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through the Support page on our website or email us directly.